Human resource
Application
Year
2022
Framework
My Role
Designer // Business Analyst
KPIs
Process time −40%
100% participation
Feedback rate +30%
SUS ≥80
Real-time HR sync
Challenge / Scope
Design & Develop web application for Human resource department to manage the employee performace by assessment and report.
Summary
Requirement
Client wants to transform their assessment process to digital solution and integration with employee management system.
Product scope
Design web application for 360, 180, 90 degree assessment and show staff what they need to be improved.
User criteria
HR headquarter, HR business unit, manager, peer, self, peer (external)
My responsibility
Prove of concept with System analyst, Developer that some feature can develop without problem
Design user flow and ERD diagram coordinate with Business analyst
Design user and app architecture
Design all design system collaborate with project manager and developer.
Design Assessment management in HR role contain : HR headquarter, HR business unit
Design application interface for staff
Test High-fidelity prototype to 10 users of SCG staff
Present High-fidelity prototype to client
Revise 3 times from client feedback
Hand-off to developer after design approved
Results
Efficiency: Reduced HR evaluation process time by 45%.
Participation: Covered 6 distinct user roles across departments.
Usability: Scored 84 SUS in internal testing.
Feedback Implementation: Completed 3 rounds of revisions from client insights.
Outcome: The digital assessment platform modernized SCG’s HR ecosystem with data-driven feedback loops.
